Intern - Business Operations Analyst

Job Summary

The Intern -  Business Operation Analyst will provide direct support to Operations leadership in the development of key metrics, data assurance, data optimization projects and process documentation. He/she will track, report, and analyze the key metrics and participate in/lead conversations around data analytics and reporting.   

Responsibilities

• Assist in gathering, analyzing, and interpreting data for various reports.
• Collaborate with team members to ensure accuracy and relevance of reports.
• Help develop and maintain reporting processes to track key metrics and performance indicators.
• Document existing business processes and procedures for clarity and reference.
• Work closely with stakeholders to understand process workflows and identify areas for improvement.
• Update and maintain process documentation as needed to reflect changes and enhancements.
• Analyze metrics and data to identify trends, patterns, and areas for optimization.
• Present findings and insights to stakeholders through reports, presentations, or visualizations.
• Work with the team to develop strategies based on data-driven insights to improve business performance.
• Effectively communicate findings, recommendations, and project updates to team members and stakeholders.
• Collaborate with cross-functional teams to gather requirements, define project scopes, and implement solutions.
• Foster a collaborative and supportive environment to ensure successful project outcomes.
• Take initiative and demonstrate a proactive approach to problem-solving.
• Manage time effectively to meet deadlines and deliver high-quality work.

Qualifications

• Rising Junior or Senior in college with a focus on business administration, finance, or related field. 
• Proficiency in Microsoft Excel for data analysis, reporting, and visualization. 
• Familiarity with data querying languages such as SQL for extracting and manipulating data from databases. 
• Knowledge of process documentation tools such as Microsoft Visio or Lucidchart. 
• Experience with business intelligence and reporting tools like Tableau, Power BI, or Google Data Studio. 
• Understanding of statistical analysis techniques to interpret metrics and identify trends. 
• Ability to learn and adapt to new software and technologies quickly. 
• Basic understanding of programming languages like Python or R for data manipulation and analysis tasks. 
• Familiarity with Agile methodologies for project management and process improvement initiatives. 
• Possess a high attention to detail to ensure accuracy and precision in tasks. 
• Demonstrate effective communication skills, both verbal and written, to convey complex information clearly. 
• Exhibit self-starter qualities, taking initiative to identify and solve problems proactively. 
• Display high levels of motivation and enthusiasm for learning and contributing to the team. 
• Adaptability to changing priorities and environments, thriving in a fast-paced work setting.